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Case study · Outbound sales

Two booked calls in four months. Eleven in the next seven weeks.

A recruiting firm serving startups was sending outreach at volume and booking very few conversations. I found shared sender limits were restricting campaign volume, rebuilt the targeting around live hiring signals, and put in a follow-up sequence and sending infrastructure that worked. The first booked call came two days after the first sends.

Role
Outbound appointment generation and deliverability
Business
Recruiting firm serving startups
Engagement
Outside engagement
Scope
Booked discovery calls

How I work: I find the problem or opportunity, determine what capability is missing, build it, put it to work and measure what happens.

01 · Discover

The situation

Plenty of sending. Very few conversations.

The firm helps venture-backed startups hire, and it needed more discovery calls with companies actively hiring. It had moved its outreach onto a dedicated email platform several months earlier, with a large pool of sending domains and a research team gathering job postings across several markets.

The activity was there. The results were not: in the roughly four months before I started, the outreach had produced about two booked calls.

My job was to generate booked discovery calls. The firm's team ran the meetings and everything that followed.

02 · Assess

What was really missing

Shared sender limits were restricting campaign volume.

Sender accounts were shared across several campaigns, so each account hit its own daily limit before the campaigns reached theirs. Campaigns that looked fully configured were quietly sending far less than intended.

The messaging had a second gap. It was not tied closely enough to the signal that mattered most: a startup that had just raised money and was hiring right now. And with direct sending across a large domain pool, deliverability was a risk that needed active management rather than a set-and-forget setup.

03 · Plan

The plan

Target the companies with a reason to talk now, and match sender-account limits to campaign limits.

Define the startups most likely to need recruiting help. Build campaigns around their live hiring signals. Write a short sequence with concrete value and follow-up built in. Reassign unused sender accounts and raise campaign limits to match their sender pools, and protect deliverability as volume grew. Then review the results every week and adjust.

04 · Build

What I built

  • A startup targeting model. Founders and cofounders at companies with recent funding, headcount growth, limited HR resources and open roles.
  • Hiring-signal campaigns. Separate campaigns for companies with and without a scraped job description, so each message could reference the actual role where the data existed instead of forcing one template on everyone.
  • A three-step sequence. Concrete recruiting value, clear fee economics and job-title variables, with follow-up designed in from the start.
  • Sender capacity reallocation. Unused senders brought into play and campaign limits matched to their sender pools, so shared accounts no longer ran out of daily sends before their campaigns did.
  • Sending infrastructure and domain hygiene. A transactional sending service added to reduce deliverability risk, and active management of the domain pool, pausing domains when declining engagement suggested inbox placement was slipping.
  • A weekly performance review. Results by campaign, segment, call to action and sequence step, feeding the next round of changes.
05 · Execute

How we put it to work

The first booked call came two days after the first sends.

The redesigned campaigns went out in the first week. Two days later, a prospect replied to the first email and booked a discovery call. Within the second week I diagnosed the sender-capacity problem and reallocated accounts; within the third, campaigns were split by hiring signal and data source.

From there the work was iteration: testing calls to action, comparing segments and tuning the sequence each week. The follow-up did much of the work. Most of the eleven bookings came from the second or third email, not the first.

The first seven weeks

From a quiet pipeline to a booked call in two days.

The redesign, step by step, and the bookings that followed.

  1. Before
    About two booked calls in roughly four months of outreach.
  2. Day 1
    Redesigned campaigns launch. Startup targeting, new messaging and a three-step sequence.
  3. Day 3
    First booked call. A prospect replies to the first email and books.
  4. Week 2
    Sender limits rebalanced. Unused sender accounts assigned and campaign limits raised to match their sender pools.
  5. Week 3
    Hiring-signal segmentation. Campaigns split by job-description data and lead source.
  6. Month 1
    Eight booked calls in the initial campaign cohort.
  7. Month 2
    About 2.6 times the sending volume of the first month.
  8. Week 7
    Eleven booked calls in total.
ActionResult
06 · Measure

What changed

A booked call in two daysThe first discovery call was booked two days after the redesigned campaigns began sending.
Eleven booked calls in seven weeksCompared with about two in the roughly four months before the redesign.
Sender limits rebalancedUnused sender accounts were put to work and campaign limits matched to their sender pools. Monthly sending volume grew about 2.6 times from the first month to the second as campaigns also expanded.
Follow-up that books meetingsMost bookings came from the second or third email, proof that the sequence, not just the first touch, was doing the work.
What was left behind

The firm still runs the sending infrastructure and domain-management practice I put in place, rotating sending domains to protect deliverability.

The work also surfaced the next constraint: the supply of fresh companies. The same hiring companies kept reappearing week after week, so I began introducing new tools to widen the funnel: Clay to discover new companies with live hiring needs, and Autobound to write more personalized outreach.

Why this matters now

The bottleneck moves. The job is finding it.

AI tools now make it fast and inexpensive to find new prospects and personalize every message. But they only pay off once the basics work: the right targets, a message tied to a real reason to talk, follow-up that persists, and sender limits that don't throttle the campaigns they serve.

The value is in finding where the funnel is really capped, fixing that first, and knowing where the next constraint will appear.

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